Case Study

Managed IT Services ensure smooth sailing for Norwegian’s vital reservation system

Managed IT Services ensure smooth sailing for Norwegian’s vital reservation system

Pages 4 Pages

Norwegian Cruise Line, headquartered in Miami with 20,000 employees and $2.28 billion in annual revenue, has partnered with 11:11 Managed Services to enhance its IT infrastructure. The collaboration focuses on disaster resilience, particularly for Norwegian's mission-critical reservation system and NCL.com website. The services provided by 11:11 offer flexibility to scale IT needs based on business seasonality, ensuring high system availability and performance. This strategic partnership enables Norwegian to maintain customer satisfaction and secure its operations against potential disruptions from natural disasters and technical failures.

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