Case Study

Managed and Upgrade Services for a Leading U.S. Utility

Managed and Upgrade Services for a Leading U.S. Utility

Pages 3 Pages

Managed and Upgrade Services for a Leading U.S. Utility Case Study | october 2014 Business Situation The client is an investor-owned utility operating in one regulated market in the U.S. and is engaged in the generation, transmission and distribution of electric and gas services. The company serves more than 680,000 electric and gas customers in the southwest U.S. This client uses Oracle Customer Care and Billing (CC&B) version 2.2 as its

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