Case Study

Making communications pay

Making communications pay

Pages 2 Pages

Making communications pay Critiqom expertise brings innovation and cost-efficiency to BPO Collections Ltd Based in Ayrshire, BPO Collections Ltd. (BPO) is a leading, well-established debt recovery company acting on behalf of a number of blue-chip clients across the UK. The debt collection industry model is heavily commission-based, with businesses earning fees on successful collection of the debt. This model places debt collection businesses under considerable pressure to secure payments as quickly and efficiently as possible, and communications play a key role. BPO awarded Critiqom an initial two month contract for the provision of critical communication print and mail services, re-negotiating recently for an extended period. Key to the success of the partnership is Critiqom’

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