Case Study
Making A Better Culture At Baylor Health Care
© FranklinCovey. Center for Advanced Research. All rights reserved. August 2008 CENTER for ADVANCED RESEARCH Discovering and Documenting Greatness MAKING A BETTER CULTURE AT BAYLOR HEALTH CARE “100 percent of the respondents reported that they have made behavioral changes as a result of the training.” Background Baylor Health Care System is one of the premier health care systems in the United States. Located in north Texas, U.S.A., Baylor employs approximately 16,000 people who serve more than 110,000 patients annually in 12 hospitals and 85 clinics. For 103 years Baylor has not only provided quality healthcare, but has been a major contributor to the community by supporting programs through the Dallas Chamber of Commerce, The United Way, The American Heart Association, and Habit