MAINTAINING WEBSITE CREDIBILITY http://www.uow.edu.au/ CASE STUDY ? ORGANI SATION: UNIVERSITY OF WOLLONGONG ? INDUSTRY: HIGHER EDUCATION ? CUSTOMER SINCE: OCT. 2011 ? SERVICES: WEB GOVERNANCE SUITE ? SITES: 1 ? NUMBER OF USERS: 10+ “ Siteimprove enables us to identify and fix problems early on. ” Robert Robinson, Website Coordinator at UOWWhat challenges did you face? “User management. The diverse array of people across the site has made i

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