Case Study

Maincom Telemarketing Services

Maincom Telemarketing Services

Pages 2 Pages

OPPORTUNITY Maincom Telemarketing Services GmbH is a wholly-owned subsidiary of the German newspaper publishing group Frankfurter Allgemeine Zeitung GmbH (FAZ). Since 1999, it has provided services both within and outside the FAZ group and has assumed an increasing number of responsibilities in addition to traditional inbound and outbound order-processing calls. This includes the provision of comprehensive services to all FAZ readers, from cust

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