Main challenges of OHL · OHL had tools that were not aligned with current needs and were not efficient or powerful enough to springboard the growth of the firm. Previous IT tools slowed down the business ´ productivity and efficiency. · Maintenance and upgrades of these systems were almost impossible to execute due to their great complexity. Sometimes, approval system were a manual process that didn ´t allow a real visibility of work status. · Some information was managed by shared Excel files. This system was only accessible in certain moments. · Working with intermittent access caused internal communication ´s mistakes, data interchange problems and problems in processes and incidences management. · The slowness and some human mistakes from working with manual systems had as a

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