Case Study
Machine Assisted Intelligent E-mail/Document Capture brings Efficiency and Productivity
The Business Founded in 1999, Dexcom, Inc. develops, manufactures and distributes continuous glucose monitoring systems for dia- betes management. It is transforming diabetes care and management by providing superior continuous glucose monitoring (CGM) technology to help patients and health- care professionals better manage diabetes. Dexcom operates internationally with headquarters in San Diego, California, United States. The Solution Papyrus retrieves e-mails from several corporate mailboxes. The Papyrus IMAP Adapter integrates and facilitates this pro- cess. An e-mail can contain an unknown number of attach- ments, and an attachment can also hold multiple documents. Business Goals • Reduce time of document completion • Automate inbound e-mails, PDFs and fax letters • Increase ope