Case Study
Lviv, Ukraine City Council Automated Payments Center
Lviv, Ukraine City Council Automated Payments Center Business Challenge The number of utility payment outlets in the city was not enough to properly serve the needs of all city residents, leading to long payment lines and growing customer dissatisfaction. As a result, the level of the utility payments from residents was low, which caused cash shortage for planned maintenance. Lviv City Council decided to solve the issue by developing a