CASE STUDY PURCHASE-TO-PAY INDUSTRY • Retail ERP • SAP LUXASIA PTE. LTD. INCREASING EFFICIENCY WITH PURCHASE-TO-PAY AUTOMATION AT A SHARED SERVICE CENTER BACKGROUND Luxasia is a luxury specialist in retail and distribution with headquarters in Singapore and 10 locations across Asia. As a rapidly growing company, Luxasia recently began looking to set up a Shared Services Center (SSC) in Malaysia to centralize its accounting department and automate the processing of supplier invoices — initially for Singapore and then, in a second phase, for its subsidiaries. At the same time, Luxasia also began to rethink its internal processes. Employees seeking invoice approvals had previously created purchase requisitions by hand and printed them out. Purchase orders (POs) were then man

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