LUFTHANSA TECHNIK STANDARDISING A DIVERSE FLEET LTLGS faced two very common challenges. Over time, its London office had acquired a fleet of printers, copiers, scanners and fax machines from a wide variety of sources. There was no commonality of brand, supplier, service terms or capability. It was also clear that documents were often printed unnecessarily. Having won the tender to become LTLGS’ sole supplier, ITQ audited the company’s existing fleet. The financial and administrative advantages of phasing out desktop devices in favour of shared multifunctionals were clear. REDUCED COSTS The switch to shared multifunctionals accounts for part of the savings LTLGS achieved. With lower running costs and a standardised purchasing procedure, every page printed costs less than it h

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