Case Study
LTI Caada & Newgen Pane to Develop a Enterpse Workflow Plao to Strealine Back Oce Operaos
LTI Caada & Newgen Pane to Develop a Enterpse Workflow Plao to Strealine Back Oce Operaos Case StudyFinancial services back office operations teams can receive thousands of work items on a day-to-day basis from various ingestion channels. Effectively digitizing, centralizing, and standardizing workflows to manage these work items through to completion, often requires manual intervention and lacks integration to other critical systems. Work is often not intelligently distributed based on priority, and management lacks insight and alerts into work status, user throughput and processing accuracy. Without access to detailed data, it is difficult to identify work bottlenecks, user training needs, and opportunities to adjust processes to further increase operational efficien