Case Study
LPS PAYBACK The largest Client Bonus Program in Europe
LPS PAYBACK The largest Client Bonus Program in Europe A new cost-effective customer loyalty web system that is based on the use of Payback client cards CUSTOMER PROFILE Loyalty Partner Solutions GmbH, based in Munich, is a provider of first-class customer relationship management, and customer loyalty solutions with a primary focus on retail, transportation and aviation industries. Loyalty Partner Solutions (LPS) spun off from a former business unit of Loyalty Partner GmbH in August 2008 and currently employs a workforce of approximately 200. The company has extensive experience of delivering tailor-made, business-critical solutions to major clients across the globe, thus contributing to their long-term success and business efficiency. PROBLEM The initial version of the Loyalty Management