How Electronic Clearing House, Inc. (ECHO) cut its physical file storage by 2,000 pages per day. Electronic Clearing House, Inc. (NASDAQ: ECHO) provides a complete solution to the payment processing needs of merchants, banks and collection agencies. The company’s services include debit and credit card processing, check guarantee, check verification, check conversion, check representment, check collection, and inventory tracking. ECHO clients include over 60,000 retail merchants and U-Haul dealers across the nation. The manual process of records management at ECHO was cumbersome and time consuming. Files for merchants applying for credit or check processing services could include up to 150 pages. ECHO employees were strapped with making photocopies of every document to produc

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