CHALLENGE There was an array of equipment at Bill2Pay’s lockbox operation - 6 Agissar mail openers, 4 NCR high capacity image transports and 2 Fujitsu full page scanners. Mail was processed using a 2-pass system - first through a mail opener then through an image scanner. Each piece of mail was handled multiple times. Bill2Pay wanted newer technology that would reduce manual mail handling, improve their efficiency and add capacity so they c

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