www.willach.com Case Study Local Central Filling Solution Oosterheem Service Pharmacy, Zoetermeer (Netherlands)Initial situation: The Oosterheem Service Pharmacy is located in Zoetermeer town centre. It is owned by the Zoetermeer Health Centre Foundation (SZG), which operates another 3 pharmacies in the town. Until summer 2013, the repeat prescriptions were supplied by a central filling contractor. Objective: ? Reduce costs by preparing repeat prescriptions in-house, guaranteeing full cost control ? Optimise acute patient care ? Rationalise work processes ? Improve customer service Local Central Filling solution from Willach: ? Repeat prescriptions are prepared centrally for all 4 service pharmacies with a CONSIS automation solution. ? Up to 33,000 packages with appro

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