Listening At Multiple Touchpoints Leads To Operational Improvements And A 38 Percent Increase In NPS For Element Fleet Management
Listening At Multiple Touchpoints Leads To Operational Improvements And A 38 Percent Increase In NPS For Element Fleet Management
3 Pages1-800-530-4251 | INMOMENT. C OM InMoment Case Study | Element Fleet Management Empowering Extraordinary Performance LISTENING AT MULTIPLE TOUCHPOINTS LEADS TO OPERATIONAL IMPROVEMENTS AND A 38 PERCENT INCREASE IN NPS FOR ELEMENT FLEET MANAGEMENT With more than three million vehicles under its management across the world, Ele- ment Fleet Management ensures company fleets—ranging from 100 to 18,000 vehi - cles—continually operate at peak efficiency. Through commercial leasing and a range of operational services, Element serves healthcare, media, communications, entertain- ment, oil and gas, and business services clients. In the past five years, it has identified more than $1.9 billion in savings for its customers.1-800-530-4251 | INMOMENT. C OM Listening in Overdrive In the pas
