Listen to Your Users with FullStory + UserVoice Scott Voigt March 09, 2015 UserVoice and FullStory share a common mission: make customers happier. UserVoice products allow you to get feedback from customers, provide application support, and share ideas internally and externally. It’s probably not surprising, then, that many of FullStory’s customers are also UserVoice customers, so we eagerly built an integration with UserVoice’s support tool. With just a few short steps (and minimal code), you can do something that seems almost magical: every UserVoice support ticket will have a link to the relevant FullStory session. Support agents can use FullStory playback to directly see what was happening with a user just prior to the ticket. Fast diagnosis. No more cumbersome back-and-forths between

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