Overview Norwegian IT company Lindtel started as an internet service provider in 1999 and has since branched out into providing other IT services, including consulting and application hosting. Lindtel provides data backup, virtual desktops, spam filtering, databases, and telephony ap - plications to clients, all of which run as virtual machines on Lindtel’s servers. Challenge Unreliable Backup T ools “Having a reliable backup of customers’ data is essential,” explains Lindtel’s Chief T echnology Officer Erik Schlytter-Henrichsen. “If you can’t rely on your backup then there’s no point being in business.” Several years ago, Schlytter-Henrichsen de- cided the backup solutions Lindtel had been using were either too expensive, unreliable, or time-consuming to operate. For example,

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