Overview Norwegian IT company Serit Skagerak (pre- viously known as Lindtel) started as an inter- net service provider in 1999, and has since branched out into providing other IT services, including consulting and application hosting. Serit Skagerak provides data backup, virtual desktops, spam filtering, databases, and tele - phony applications to clients, all of which run as virtual machines on Serit Skagerak servers. Challenge “Having a reliable backup of customers’ data is essential,” explains Erik Schlytter-Henrichsen, Chief T echnology Officer, Serit Skagerak AS. “If you can’t rely on your backup then there’s no point being in business.” Several years ago, Schlytter-Henrichsen de- cided the backup solutions Serit Skagerak had been using were either too expensive, unreliabl

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