A leading global sports merchandiser turned to Cisco ThousandEyes to ensure seamless digital experiences as it expanded online operations and global reach. With over 300 stores and ventures into online gaming and live events, the company faced challenges like limited network visibility, unreliable app performance during high-traffic events, and SaaS monitoring gaps. ThousandEyes provided end-to-end monitoring, ISP and cloud insights, and real-time dashboards, enabling proactive issue resolution—especially during events like Black Friday. With improved visibility and performance assurance, the company now delivers uninterrupted digital experiences for fans and staff worldwide.

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