Case Study
Leyrer + Graf Selected 4me to Boost IT Department Productivity and Collaboration Across Three Different Locations
Leyrer + Graf Selected 4me to Boost IT Department Productivity and Collaboration Across Three Different Locations
4me.com TMLeading in Construction Leyrer + Graf is one of Austria’s top 20 construction firms. Its core competence is structural and civil engineering. Through its subsidiaries, Leyrer + Graf is also active in the fields of timber construction and precast concrete. The company currently employs about 1,500 people and has 15 permanent facilities in Austria and the Czech Republic. Virtual Collaboration The IT staff of Leyrer + Graf is spread out over three locations: Gmünd, Horn, and Schwechat (near Vienna’s international airport). Because the support specialists do not see each other on a daily basis, it is important that they can work together effectively as a virtual team. From the beginning it was clear that the IT service management solution would have to act as an enabler of