Leveraging Technology to Transform Patient and Provider Relationships As a busy general internist in private practice in Great Falls, Mont., James Legan, MD, recognizes the importance of maximizing office efficiency and keeping his overhead low. He started his technology journey in 2011 with an Amazing Charts EHR. Dr. Legan then looked for other opportunities to run his office as efficiently as possible while maintaining a high level of care and his search brought him to Updox. Today, 75% of Dr. Legan’s patients are active patient portal users who message office staff, check their results and schedule appointments. He also uses Updox for integrated faxing. “Embracing technology is one of the best business decisions I’ve made in my 21 years of being a doctor. We’ve seen tremendous reducti

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