Using Updox Faxing + Reminders to Improve Efficiency East Belt Family Medicine is a busy Houston practice with two providers and two physician assistants. Susana Garcia is the practice’s office administrator. “When a representative from Updox contacted us, the idea of cutting down on paper appealed to me and I was interested to learn more,” says Susana. “Paper is costly and the ability to edit documents online was a key difference for us. ” Going paperless takes a deep breathe though. “Honestly, I was hesitant at first. I was concerned about losing documents and not having a paper back-up copy. After using the system, that fear is gone. Now, I trust Updox and it creates a more seamless process for our practice. The fax confirmation is great, and I know that I can’t ever lose any document,

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