Case Study

Leena AI equips Gulf Coca-Cola Beverages with AskArwa to redefine their employee experience

Leena AI equips Gulf Coca-Cola Beverages with AskArwa to redefine their employee experience

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Leena AI equips Gulf Coca-Cola Beverages with AskArwa to redefine their employee experience “Our ticket resolution process expedited after implementing AskArwa. The turnaround time for closing HR, IT, and finance tickets has reduced, improving the employee experience.” Makeen Khan, CIO, Gulf Coca-Cola Beverages © Leena AI Inc. Ticket resolution time reduced from 2 days to 6 hours Employees rated Arwa 4.95 out of 5 for ticket resolution increase in productivity of the workforce 30%Challenges: Solution: Results: Lack of an efficient platform and process to manage employees’ requests and queries. No transparency and visibility to leaders on the type of employee issues and their resolution. Helpdesk for all - IT, HR, Finance, Safety, Facility Maintenance Smart alert

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