CASE STUDY Situation – Implementing lean facilities management strategies to reduce operating costs Executives at the global energy provider were upbeat when they authorized a new, state-of-the-art corporate campus. Then falling oil prices gave them buyer’s remorse. It was too late. Construction was well under way and behind schedule. The newly appointed Facilities Management Officer (FMO) faced a flood of additional issues. Costly office and research facilities around the world required lease renewals, remediation and maintenance. The property tax bills for these facilities were growing 50 percent faster than expected. The new technology for worldwide maintenance management was underperforming. Other corporate services slated for significant cost cutting seemed immune to the most

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