Case Study
Leading US Manufacturer reduces IM search and discovery process to minutes instead of weeks with Instant Technologies Auditor solution
Leading US Manufacturer reduces IM search and discovery process to minutes instead of weeks with Instant Technologies Auditor solution
The Customer: US Manufacturer A leading US manufacturer of more than 2,500 products that power, connect and protect computers and other electronics. Since 1922 the company has been manufacturing Power Protection & Adapter and Cable Solutions including UPS Systems, KVMs, PDUs, Inverters, Surge Suppressors, Power Strips, Cooling & more. The Challenge: The customer runs on an Active Directory Microsoft environment and utilizes Lync for its IM platform. While their chat environment is not considered a critical business application, the data communicated is important from a legal and compliance standpoint. When recently asked by the legal department to perform search and discovery on specific chat logs and keywords, it took two IT staff two weeks of work to query the data and find