Leading Private Equity Company Improves Helpdesk Support through Co-sourcing & Flexible Resource Architecture (FRA)
Leading Private Equity Company Improves Helpdesk Support through Co-sourcing & Flexible Resource Architecture (FRA)
2 PagesAbout our Client Our client is a global private equity firm, with €8bn of assets under management focusing on growth capital, mid-market buyouts and infrastructure. The Scenario The client’s previous supplier utilised a large number of temporary contractors to address their ad-hoc support requirements. The incumbent service provider was also inflexible and was not deemed to be providing value for money. Our client was therefore interested in p
