The case study describes how Wactel Communications (WTS), a leading MSSP in the southeastern US, adopted Cynet to deliver proactive, real-time breach protection after a major client suffered persistent malware and ransomware that their existing mix of antivirus and EDR tools could not identify or stop. After contacting Cynet, WTS quickly deployed the agent, pinpointed the source device and traffic, blocked malicious activity at the server level, isolated infected PCs, and fully remediated in hours instead of the week-plus of unsuccessful effort before. WTS then rolled Cynet 360 out across clients, supported by 24/7 MDR notifications and automated, customizable response actions like endpoint isolation. The platform’s multitenant architecture let WTS manage all customers from a single instan

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