CASE STUDY Leading Manufacturer for the Semiconductor Industry Supports “Customer First” Values with TrackWise ® QMS “With T rackWise, we can identify and resolve quality events faster, whilereducing repeat issues. This helps us provide customers with a successful experience. And I now have the data to show our performance.” E.N. Senior Director of Global Quality A leading supplier of wafer fabrication equipment and services for the semiconductor industry sought to streamline and centralize their quality management system and integrate it with other business systems. The company had several disparate, homegrown systems that were not providing a comprehensive view into their overall quality and quality processes. Additionally, they wanted to improve the critical customer

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