CASE STUDY Coloplast Automates Processes with TrackWise ® “We chose to replace our customer complaint system first because it is truly a multinational process. Once T rackWise was implemented, we would then have assurance that it would work globally – in our offices in Japan, the United States, the Middle East – everywhere,” Asger Dahlgaard, Director of quality process development Based in Humlebæk, Denmark, Coloplast is the global leader in providing products and services for “intimate healthcare.” Working closely with the people who use its products, Coloplast creates solutions that make life easier for those with very personal and privatemedical conditions related to ostomy, urology, continence, wound and skin care. THE OPPORTUNITY: Automating and Centralizing Quali

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