Leading Managed Services Provider and Technology Company
Leading Managed Services Provider and Technology Company
3 PagesCASE STUDY: Leading Managed Services Provider and Technology Company About the company Large distributed backup environment with 200 sites, 2500 assets, 30 data centers The MSP has managed backup and recovery since 1999 Goals for improvement Meet 98% success rate SLA for backup Provide proof of meeting SLAs and compliance requirements Communicate effectively and regularly with customer Drive down costs co
