Crothall partnered with a leading MSO in 2020 to deliver preventive maintenance services to the system’s 16,000+ medical devices in its medical office buildings, urgent care centers, and imaging centers across three states. The partnership aimed to ensure its equipment was properly maintained and repaired through a unique field-service solution. SOLUTION Program Flexibility and Regular Communication. Program flexibility and regular communication empowered Crothall’s Healthcare Technology Solutions (HTS) team to respond effectively to this leading Managed Services Organization’s (MSO) evolving market conditions and stay aligned with its strategic vision.

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