Case Study

Leading Italian Bank Saves Time And Eliminates Errors With Robotic Automation

Leading Italian Bank Saves Time And Eliminates Errors With Robotic Automation

Pages 2 Pages

About Banca Popolare Di Sondrio Banca Popolare di Sondrio (BPS), a bank founded in 1871, is one of the first Italian popular credit cooperatives. The bank has 350 branches in Rome and six other regions - Lombardy , Emilia Romagna , Veneto, Piedmont, Liguria and Valle d’ Aosta. The bank has about 185,000 customers, a diversified shareholder base, and approximately 2,500 employees nationwide. BPS operates several offices in Italy, where both back office and customer support activities are supported. The bank’s service agents handle customers from throughout Italy who make contact by phone, email and chat. Since 2002, BPS also has a virtual branch that serves customers throughout Italy. Its online banking services include checking accounts, credit cards and loans. Small business

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