neosllc.com | 860-519-5601 ©2020 NEOS CLIENT CASE STUDY Leading Insurance Provider Digitizes End-to-End Agent Experience Company: Leading mutual life insurance company Industry: Insurance Line of Business: Life Annuities Location: USA Challenge: Deliver a complex portfolio of strategic digitization programs, ensuring continued realization of business value for the core agent distribution channel without negatively affecting the client’s core value proposition Services: Program Optimization & Performance Program Delivery Agile T ransformation Results: Delivered transformational business value for 12,000 agents across the lifecycle—including a personalized experience, self-service capabilities, and the ability to sell more effectively BUSINESS PROBLEM The client’

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