Leading home improvement chain moves beyond ineffective ‘whack-a-mole’ bot blocking solutions to implement automated protection from bad bots.
Leading home improvement chain moves beyond ineffective ‘whack-a-mole’ bot blocking solutions to implement automated protection from bad bots.
3 PagesCUSTOMER SUCCESS STORY Leading Home Improvement Chain Leading home improvement chain moves beyond ineffective ‘whack-a-mole’ bot blocking solutions to implement automated protection from bad bots. E-commerce sites are perpetually scraped and abused by bad shopping bots. These automated visitors pillage customer accounts, skew conversion metrics, and commit fraud. Like all e-commerce providers, the customer’s leadership was worried about bots that can lead to slowdowns and downtimes and, ultimately, lost revenue. “Multiple carts were simultaneously being loaded up with thousands of items, thereby causing infrastructure and software slowdowns. At the time, the application we were using to thwart cart bots would get exponentially slower as more items were added to a cart,” said t
