1 CASE STUDY Leading Healthcare Software Firm Applies Data-Driven Planning to Reinvigorate a 25-year-old Practice Management System Using Revulytics to better understand customer usage data throughout product management decision-making — improving product quality, third-party integrations, and customer loyalty Customer A market leader in healthcare practice management software Challenge Insufficient insight into how customers currently use a 25-year- old software package that has achieved wide distribution through multiple versions, leading to sub-optimal decisions based on anecdote rather than objective data Solution Use Revulytics Usage Intelligence to get more accurate and actionable anonymous data for understanding customer usage, planning features, improving quality, and maki

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