Challenge This leading global financial institution with over 30 million customers faced twin resource problems of too-high costs and multiple expensive vendors (NetView, NetMaster, etc.) straining IT human resources and budgets. Mergers and acquisitions (M&A) over the past several years brought together diverse IT environments, applications and tools to be managed. As is common in the M&A-heavy banking and financial ser - vices sector, new leadership naturally looks lower costs and IT is always at the top of the list. With a topline goal of saving $75M, a consolidation of IT divisions to reduce the duplicate/similar operations (and products performing the same function) was an obvious choice. A massive IBM footprint growing faster in size and cost than seemed appropriate positi

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