This case study shows how KnowBe4 strengthened security and enabled safe GenAI use by deploying LayerX to protect the browser—the primary risk surface for modern SaaS and AI tools. Facing growing threats from data leakage, shadow AI, and unmanaged SaaS identities, KnowBe4 needed visibility and control beyond traditional network and endpoint security. LayerX provided browser-native DLP and identity-aware governance, monitoring copy/paste, uploads, logins, and GenAI activity in real time while enforcing granular, context-based policies. The solution helped prevent insider threats, block unauthorized GenAI and shadow identities, and secure sensitive data without disrupting employee productivity, turning the browser into a controlled, low-friction security layer for modern work.

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