Case Study
Lawrence & Memorial Hospital, Pequot Health Center and Westerly Hospital
Lawrence & Memorial Hospital, Pequot Health Center and Westerly Hospital New London, CT - 107,000 visits The Challenge - The Lawrence & Memorial Hospital initially partnered with USACS in 2007 to operate their main hospital ED, which at the time, was seeing 40,000 visits per year with Press- Ganey scores in the 15th percentile. With USACS, the ED was able to grow its volume and improve its Press Ganey scores significantly