Case Study
Large US Residential Servicer: Claims Processing BPO
Large US Residential Servicer: Claims Processing BPOClient profile This residential servicer, one of the United States’ largest and fastest-growing, offers a broad array of mortgage products. In 2012, the non-depository lender and servicer employed more than 2,500 people. Business challenge Under an aggressive portfolio acquisition strategy, the servicer experienced hypergrowth in its business. Along with higher revenue, the strategy inc