SPOTLIGHT SOLUTIONS: + Corcentric ManagedAR CLIENT SPOTLIGHT: COMPANY: Global 500 Tire OEM INDUSTRY: Automotive THE CHALLENGE A world leader in tire and rubber technologies, whose National Fleet program targets small and medium- sized fleets, was working with a vendor to manage the program when they ran into a never-ending list of problems. There were enrollment delays and slow response times, which ultimately led to poor customer experience and a decrease in sales. They needed a partner who could execute various pieces of the program, namely billing and credit management, and would treat their customers as their own. Corcentric happened to be helping the company with one of their largest fleet customers at the time and was able to develop a solution for the National

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