Case Study
Large non-profit lowers mobility costs while improving operational efficiencies.
Large non-profit lowers mobility costs while improving operational efficiencies. OVERVIEW An International Non-Profit provides mobile phones, as well as tablets, MiFi’s and wireless routers, to approximately 750 employees around the United States. These devices were procured by different people at different times and were provisioned on a variety of domestic and international rate plans. Thus, the company receives three 100-plus page invoices from three different carriers each month. With no formalized system or process in place, all employee requests for new devices, service upgrades or deactivations are manually sent via e-mail to the IT team for processing. CHALLENGE This Non-Profit’s wireless costs were increasing each month, and management didn’t understand why their IT team