CASE STUDY Large European Insurance Company Cuts Claim Processing Times. 80% CUT IN CLAIMS PROCESSING TIMES 15 FEWER EMPLOYEES REQUIRED Reduces ERROR-RA TES THROUGH STANDARDIZATION A major European insurance company wanted to reduce the time it spent processing medical investigation reports. To reduce the workload of its claims teams, the company deployed Kofax TotalAgility®. The solution cuts report processing times by 80% and frees up staff to focus on more value-add tasks.SOLUTION The European insurance company conducted a thorough review of automatic OCR options from leading vendors, before settling on the Kofax TotalAgility® solution. The spokesperson recalled: “We selected Kofax TotalAgility because the solution outshone its competitors with its impressive track re

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