CUSTOMER of patients by developing innovative drugs, therapeutic products and diagnostic tests all over the world. Salesforce users — 176 CT Pharma users — 167 CT Mobile users — 120 CHALLENGE SOLUTION RESULTS , Large amounts of data in the field on paper forms and maps from all territories: to get this data off the paper and into survey and GIS databases was cumbersome , Call activity was not clear , Lack of presentation manager Implemented CRM system with CT Mobile + CT Pharma solutions provide the company with superior performance. These Solutions include: , Call reporting tool , Tool to control a work performance plan , CLM (interactive presentations) , Root plans from mobile devices , Standardized field data capture process , Complete reporting system , Managed fiel

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