Apparel maker adopts Nintex to speed customer orders, reduce rework, and boost vendor performance. Organization Lands’ End Website www.landsend.com Industry Retail Country United States Business situation Lands’ End had a manual, time-consuming, error- prone process for managing custom orders for logoed apparel. It wanted to streamline that process to get orders to customers faster and more cost-effectively. Lands’ End learns to thrive in the “new world of work” Solution Lands’ End created a streamlined solution using Nintex forms and workflows on SharePoint and Nintex Workflow Cloud. B e n e fit s Increases customer satisfaction via technology-driven experience 76% reduction in workflow steps, to just 25 Delivers 120% ROI Boosts special-order accuracy to 95%, up fro

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