Case Study

Landmark Bank Stays High- Touch while Going High-Tech

Landmark Bank Stays High- Touch while Going High-Tech

Pages 4 Pages

Landmark Bank Stays High- Touch while Going High-Tech Big-Bank Services with Small-Bank Feel When longtime Landmark Bank customers phone their local branch to speak to their favorite banker, they get connected in seconds – just by saying the banker’s name. The new automated voice response solution is just one example of Landmark Bank’s strategy to marry a tradition of high-touch customer service with customer-centric technology. Strengt

Join for free to read