Case Study

LANCASHIRE CONSTABULARY, HPE POINTNEXT SERVICES FIND UNTAPPED INSIGHTS IN AUDIO DATA

LANCASHIRE CONSTABULARY, HPE POINTNEXT SERVICES FIND UNTAPPED INSIGHTS IN AUDIO DATA

Check if the document is available in the language of your choice. LANCASHIRE CONSTABULARY, HPE POINTNEXT SERVICES FIND UNTAPPED INSIGHTS IN AUDIO DATA Voice and text analytics help police respond more efficiently to the public Industry Law enforcement Objective Gain insights from recorded, unlogged calls to help police serve the public more efficiently and effectively Approach Engage data and artificial intelligence (AI) Advisory and Professional services from HPE Pointnext Services and partner with Intelligent Voice to uncover deep insights through text-to-speech analytics IT matters • Converts incoming calls to text, creating categories and applying analytics • Provides AI-driven tools to improve productivity and decision-making • Enables call automation using voice prom

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