Lakozy Toyota, a major automotive dealer in Mumbai, struggled with inefficiencies and lack of process visibility due to reliance on Excel and manual paperwork. To address these challenges, Bista Solutions implemented ProcessMaker, a web-based Business Process Management (BPM) solution. This automated workflows across HR, admin, sales, and accounts—handling leave requests, requisitions, invoicing, refunds, petty cash, and more. The result: improved efficiency, transparency, and control, with real-time process tracking and SMS alerts for urgent approvals—enabling better decision-making and supporting company growth.

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