How New Jersey’s largest local labor union reduced its processing time by 85%. The United Food and Commercial Workers (UFCW) Local 1262 & Employers Benefit Funds (the fund office) is located in Clifton, NJ. UFCW Local 1262 is New Jersey’s largest local labor union, representing more than 32,000 supermarkets, retail, and other employees in New Jersey, New York, and Pennsylvania. It is among the five largest local unions in the UFCW International Union, AFL-CIO. UFCW Local 1262 & Employers Benefit Funds receives an average of 2,700 new membership applications each month. Maintaining a comprehensive database of memberships requires labor-intensive scanning of those applications and manual data entry of specific information. The organization was using an in-house system with one dedicated res

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